Jump to content
💬 Smartcat Community

Search the Community

Showing results for tags 'bug'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Forums
    • Smartcat talks
    • Introduce yourself
    • Translating & freelancing
    • Managing projects & running an agency
    • Linguistic discussions
    • Anything
    • Archive


  • Smartcat Freelancer Essentials
  • Smartcat Tips and Tricks
  • Smart Agents
  • Senior Blitz!
  • Smartcat Wave


  • Senior Blitz!


  • Contests
  • Webinars
  • Webinars (RU)
  • Meetups


  • Collaborations
  • Private Teams

Found 1 result

  1. One email, multiple accounts?

    I am facing a problem that significantly affects my use of the platform. When I log in with my email I am presented with two options (USA and Europe). If I change my profile (personal details, services), changes are reflected in both domains (us.smartcat.ai and smartcat.ai) as expected. However, for each option, I see different projects and different chat messages. The job offers are thus different, and worse, I do not receive email notifications of offers received through the Europa option. How to solve this? Would it be possible to unify these accounts through a unique identifier, since apparently the system does not use my email address for this? Note: I have an ongoing project that appears only in the USA account, so I can't risk trying to remove the accounts to create a new one.