Jump to content
💬 Smartcat Community

Latest Posts

This stream auto-updates     

  1. Yesterday
  2. Last week
  3. Hello Yana, Sorry to hear about this. Perhaps the client has assigned the job to someone else. Often clients will invite more than one translator to a job and then assign it to one or split it among a number of translators. In any case, they should have cancelled your invitation or got back to you in the chat. If you haven't actually been assigned the job, I shouldn't worry about the deadline. I do understand your frustration of just waiting to hear back from the client though! I hope you get an answer soon. Becky
  4. Hello guys! There's a little problem I'm dealing for the first time in my life with. I accepted an invitation to the project a cople hours after I've been invited to perform the translation. Three days have already passed, and the customer still hadn't assigned a task to me. I cannot simply start translating a file. I've contacted with the customer via Smartcat Chat, but there's no response anyway. What should I do in this case? Because the deadline is coming, literally.
  5. Data not loading

    Oh right, yes, it must be a bug then. There have been changes with the latest update so there might be a few glitches here and there. Best thing is to wait for support to get back to you but I understand it must be very annoying if you need to work on your project! I hope they fix it soon! Becky
  6. Data not loading

    This is the case for about 4 hours now, and I wrote to the support team, seems all I can do is to wait :(( Thank you
  7. Data not loading

    Hello Bige Ç, I had a similar problem a couple of days ago, but after a few minutes it was working again. If the issue persists get in touch with the support team who should be able to help you. Becky
  8. Data not loading

    Hello, I can get into my project to list the files but cannot access into the files. I tap the open button and I keep watching "data loading" and it's the same problem for each file. I tried on my cell, and through home connection (on laptop&tablet), didn't work, so I asked a friend in another city to log in to my account and open the files: didn't work either. Did any of you had such a problem? Or does anyone know how to fix it? Thanks, Bige Ç
  9. Can't confirm my translation

    Exactly this is happening to me as well. Can't complete since two days. Don't think so that this is a language-specific issue. In my case from English into German. I also noticed that with a new offer there is no payment information any more !! Sent a help request but no reply so far.
  10. Without further ado, here's the continuation of that fun-inducing list from last week. Que? Famous painter goes troll Supernatural Yawn Faithful Captions When You Don't Speak Jive Netflix Subtitles Sure Can Be Specific Paying Homage I wonder who they target with those captions... The Sound of Nature You can paint this in your living room! As a continuation from the previous part: From Ranker, by Nathan Davidson. Remember to send me your suggestions!
  11. No way to find out much about glossaries with the help page looking like this: Edit: It turns you can do it without all those buttons. I managed it.
  12. Hey guys, I'm here to let you know that the 6th Game Quality Forum Europe will be held in Berlin on June (26th – 28th). Straight from their mouths: Your 2018 speaker faculty includes: Tulay McNally, QA Director, EA Tara Brannigan, Head of Customer Support and Community Management, Flaregames Alexander Murgatroyd, QA Manager, Space Ape Games Natalie Gladkaya, Head of Localisation, Plarium Jeffrey Otterspoor, Director of Community Operations, Gamepoint Sarah Beauter, Head of Localisation, Gameforge Sergej Mudruk, Team Lead Quality Assurance, Xing Nadege Josa, Senior Project Manager - Localisation Services - WWS Europe, Sony Interactive Entertainment Europe Pete McKay, Director of Social and Player Engagement, Socialpoint Florentina Neagu, Producer, Guerilla Games Euan Hislop, QA Analyst, CCP Games Miguel Hernández García, Localisation Coordinator, Nordeus Quite some prominent names, I'd say. They do have a steep price tag, but a conference of this size on a very specific topic is bound to have many useful insights from people all over. Very important to those who want to specialize in game localization, QA, or other professionals in this area. Other conferences that are not as niche have been harder to join, especially in Europe. Bear in mind though that this is not focused on translations specifically. That said, having an understanding of the processes involved helps you build rapport with the people who look for you for performing those nifty game translations. You can check their full programme here, if only for your curiosity. They are also offering a team discount of 20% if you bring in at least two more people from your group. You can get in touch with them at enquire@iqpc.co.uk or +44 (0) 207 036 1300. (You can ask him for the programme too instead of registering up in the previous paragraph) And if you do attend, please let us know what you thought of it. Did you ever participate in the previous editions? What did you think of it?
  13. Confirm multiple segments

    I believe you all are already at it, but just for the record I concur with Alexey here. Your best bet is contacting support, because a lot of permissions and features were changed on the update, and this might have been affected. Either way, I believe you do need to gain account permission (from the Smartcat support) to have that feature in the first place. Let us know if they managed to help you out.
  14. Confirm multiple segments

    @Krzysztof Kożurno I just tried a free account and couldn't find these options that I have on my corporate account either. So maybe you need to add this privilege to your boss/manager account. Unfortunately I don't have time to look for the settings, but I'm sure the support will be happy to help you with it.
  15. Confirm multiple segments

    I'm the project manager, the translator and the boss. Yet, I cannot see this option. Any way out? Thanks! Krzysztof
  16. Confirm multiple segments

    Yes, I will do that☆ Thank you for trying to help me anyway! Your kindness is greatly appreciated. Have a great day!
  17. Confirm multiple segments

    @Rosetree I think you should ask the support (support@smartcat.ai), I'm not sure what the problem is.
  18. Confirm multiple segments

    Thank you. I gave it a go, but still no luck somehow. Please see the attached photos. I just don't see options such as workflow stages nor assignee settings. I am trying to work on my personal account and maybe I have to assign myself as a project manager or something perhap? It just does not seem necessary, but I am speculating. If you have any idea why the settings are not showing up, it would be grealtly appreciated!
  19. Confirm multiple segments

    Hover your mouse cursor over the project name, you'll see a button saying "Go to Project". Click it. Then click the cogwheel.
  20. Confirm multiple segments

    Hello Alexey! Thank you for your kind help. To be frank, I can't find the assignee settings. Maybe it is because I am in Japanese mode, but it is very unlikely. Really strange indeed. Does it have to be turned on somewhere or does it appear on the screen as the default?
  21. NMT's New Technique: Attention Scores

    Is the same stuff of lilt, the diference is lilts show step by step, while deepl presented in one step..
  22. Confirm multiple segments

    @Rosetree Hello, you can do it by editing the project settings, third checkbox in the screenshot below:
  23. Can't confirm my translation

    Hello Kaori san, This is happening to me as well. I suppose Kaori san translates from Eng→Japanese or visa versa and so is my scenario. It could very well be a language-specific issue. I also sent a help request to Smartcat today on this very issue, so we shall wait and see. At least I found out that disabling the glossaries allows me to confirm segments, so I can proceed with my work. Thank you for the information!!
  24. Confirm multiple segments

    Hello~ How do you enable the "confirm all segments" option that appears to the right of the confirm button? I made the project myself, so nobody else is in charge of any form of authorization. Thank you and I will be waiting for your reply☆
  25. Be nice the next feature,

    I got it. Templates, that you can share among projects. Currently there are no templates, but you can at least configure glossaries and TM to be accessible from another project. So you can use the content of one project as reference to the other, but have its own material to be written over (its own Glossary and TM to be registered separately.) You can do so in the Resources tab after the project was created. Check out the help section, it should let you know how.
  26. Confirm multiple segments

    It's likely due to the cloud nature of the platform, but indeed it's something they should definitely consider implementing. Beyond using shift or ctrl selections, it might be interesting to mark certain segments with checkboxes to perform specific actions on them. Such as performing a search on a specific section only, or applying capitals-only, or merges, etc. Multiple selection of segments is currently used to perform merges only, I believe, and that is why they didn't have to expand on it, you'll always be merging segments that are near each other. Checkbox selections would also help with the issue of the pre-loaded segments.
  27. HELP- my projects disappeared

    Kaori and Otávio, Thanks a lot for your help! Eventually the problem was the server change. I don't quite understand why the served changed, but at least now I have my projects haha Thanks again for the help! Adriana
  1. Load more activity